Return Policy

All our products are made with adherence to our quality standards and they pass through quality control checks before they are shipped out to you. Our products are natural and artisan-made, which could lead to some colour and design variations- these shouldn't be viewed as defects, but rather as the individuality of that piece.

There are 2 cases in which we would accept a return request:

1. The product is unusable or otherwise damaged in transit.
2. The sizing is incorrect as per the standard size chat.

 

If you need to raise a return request for either of these 2 reasons, please email us at aagaazjaipur@gmail.com  with the subject line "Return request (Order Number)" and we will get back to you in 3 business days. We accept returns within 2 days of  receiving the merchandise. As an added precaution, we request you take a video from your smartphone as proof while unpacking. We request you to send this video to our email address - aagaazjaipur@gmail.com  Products under promotions/sales/discounts will not be accepted for returns.

We do not offer refunds for any orders. Once your email request for returns is approved. After we receive the product return with all tags attached, we will offer you the option to exchange the returned product with a 10% discount. This will be valid for 3 months from the date of return. We will not be including delivery charges as part of our policy.